Cancellation Policy
1. Cancellation Fee:
A cancellation fee may be charged to the customer in the event of order cancellation. The specific fee may vary based on the time at which the customer decides to cancel the order after placing or confirming it on the DIGIWOT INC platform.
2. Free Cancellation Window:
Similar to the mentioned policy, there can be a specified free cancellation window for customers, typically during the initial hours after placing an order, as indicated on the product page.
3. Reason for Cancellation Fee:
The cancellation fee is applied to compensate for the resources, time, and effort expended by DIGIWOT INC in processing the order. It also helps compensate logistics service providers for the expenses incurred when shipping the order.
4. Cancellation Fee Amount:
The cancellation fee charged by DIGIWOT INC should not exceed the actual costs incurred by the company due to the cancellation. It may be equivalent to or less than the charges borne by DIGIWOT INC.
5. Deduction from Payment:
The cancellation fee will be deducted from the amount paid by the customer for the cancelled order.
6. Policy Flexibility:
DIGIWOT INC reserves the right to modify or waive the cancellation fee as needed. The fee will be quoted in the local currency (e.g., Indian Rupees).
7. Customer Responsibility:
Customers are expected to comply with all applicable laws when making payments for any cancelled orders. This responsibility includes payments to DIGIWOT INC or its sellers.